
Standards and Expectations
Please read our Standards and Expectations carefully. We want every guest to enjoy their stay. Adhering to the terms and conditions will enhance that experience. These terms & conditions are subject to change at any time and for any reason at the discretion of management. All recreational vehicles must be currently registered and maintained in good condition and in running order.
We welcome well-maintained older RV’s. However, RV’s 10 years or older must be pre-approved before making reservations. Email info@northtracervresort.com for approval.
Reservations should not be made prior to receiving an approval from management.
If an RV is NOT approved and a reservation has already been made, it will fall under our standard cancellation policy.
Any reservations made prior to an approval and cancelled the same day or within 14 days of the reservation will also fall under our cancellation policy.
No RV deemed to be in “poor” condition (e.g., broken or cracked windows, flat tires, rusted or badly dented or in need of paint or extremely unkept or excessively dirty) will not be allowed in the RV Resort.
- Approved recreational vehicles include professionally manufactured Class A, Class B and Class C motor coaches, fifth wheels, travel trailers, tear drops and toy haulers.
- Any camper/rv that is not professionally manufactured is prohibited.
- No generators or tent camping are allowed anywhere on site.
- Each site allows one RV and up to two vehicles. Overflow parking is available for $10 per vehicle per stay.
Check-In / Check-Out / Registration
Check In: 2 PM – 10 PM
- Please call the office if arriving after 6 PM for late arrival access and instructions.
- No setup is allowed after 11 PM.
Check Out: 12 PM (Noon)
- A fee of $50 per hour will be charged for every hour after 12 PM unless late checkout has been pre-approved by the office at least 24 hours in advance.
Site Assignment / Site Guarantee
- Site numbers are assigned at check-in unless the $25 Site Guarantee Fee is paid.
- If the Site Guarantee Fee is not paid, our reservation system may automatically reassign you to another site of the same type to optimize space in the park.
Overnight Guests
- Overnight guests are subject to additional rates.
- Maximum 8 guests per site (including children).
Deposits & Cancellations
Please Note: ALL ONLINE BOOKING FEES ARE NON-REFUNDABLE.
Reservation Deposits & Payments
Stays of 7 nights or less:
- The full reservation amount is due at the time of booking.
Stays of 8 nights or more:
- A 50% deposit is due at the time of booking.
- The remaining balance is automatically charged 14 days before arrival.
Reservations made within 14 days of arrival:
- The full amount is charged at the time of booking.
31+ days before arrival:
- You will receive a full refund minus a $50 processing fee and online booking fee.
15–30 days before arrival:
- 50% of the required reservation payment is forfeited:
- Stays of 7 nights or less: 50% of the full reservation amount.
- Stays of 8 nights or more: half of the 50% deposit will be forfeited.
14 days or less before arrival:
- Non-refundable.
Failure to arrive (no-show):
- Entire amount paid is forfeited and reservation is cancelled if you have not arrived within 24 hours of the check-in time.
Additional Terms:
- Rallies may have separate policies. Check with your Rally Master for details.
- No refunds or credits for weather-related conditions (wind, rain, heat, hail, ice, etc.).
- No refunds or credits for early departures or guest evictions.
- Once checked-in, no changes can be made to reservations for partial or full refunds.
- All refund or credit requests must be submitted in writing by email to: info@northtracervresort.com, with supporting documentation. All refund decisions are made by North Trace RV Resort management.
Early Arrival Requests
- All early arrival requests must be pre-approved by the office prior to check-in and will be charged a $25 early check-in fee.
Registration
- All guests, vehicles, and pets must be registered at the Welcome Center upon arrival.
- A valid credit card must be kept on file within our registration system for the duration of your stay.
Quiet Hours & Conduct
- Quiet Hours: 11 PM – 8 AM. Please be considerate of neighbors by keeping voices, lights, and music low.
- Guests must treat others and staff with courtesy and kindness.
- Smoking/vaping is not permitted in public areas (buildings, bathhouses, pool, event center, playgrounds). Please dispose of cigarette waste properly.
- Vehicle parking is not allowed on the grass, vacant sites or park streets. Contact the office if you need additional parking space.
- Unregistered or improperly parked vehicles may be towed at the owner’s expense.
Gate Access & Security
- Resort access is controlled 24/7 for guest privacy and protection.
- Each site receives two (2) access cards at check-in.
- Lost or unreturned cards will incur a replacement fee.
- Please return access cards to the office or the card drop box by noon on departure day.
Pet Policy
At North Trace RV Resort, we know pets are family, and we’re happy to welcome them!
- Pets must be on a leash outside your RV or Cabin.
- Pets cannot be left unattended outside of your RV or Cabin or inside of your Cabin.
- Pets must be current on all vaccinations.
- Aggressive or uncontrolled behavior may result in removal from the park without refund.
- Only certified service animals are allowed in buildings or pool areas.
- Do not tie pets to trees, tables, or any resort structures.
- Portable fencing is allowed up to 10′ x 10′ (100 sq. ft.) maximum; larger enclosures are not permitted.
- Clean up after your pets immediately. Failure to do so may result in removal from the park without refund.
- Cabins: See additional Pet Policy terms in the Cabins section of this document.
Package/Mail Policy
- Packages may be shipped to North Trace RV Resort (72987 County Road 29, Syracuse, IN 46567) in guest’s name. Packages will be held in the Welcome Center entry way, which is open and accessible 24 hours a day. North Trace RV Resort will not be responsible for missing packages.
- Mail forwarding to North Trace RV Resort is not allowed.
Campfires, Firewood & Site Care
- Fires are allowed only in designated fire pits and must never be left unattended. Missing or removed fire pits will incur a $500 replacement fee.
- Fire pits are only allowed on concrete surfaces. Do not move your fire pit to the grass.
- Firewood is available for purchase at the Camp Store.
- No outside firewood is allowed (to prevent pests).
- Do not burn trash, plastics, or other non-firewood materials.
- Keep your site clean and place trash in the dumpsters.
- As a courtesy service, we offer trash pickup.
- Place bagged trash at the end of your site (not in the roadway) by 10 AM.
- Trash must be in clean, closed trash bags.
Occupancy Limits & Visitors
- All visitors must check in at the Welcome Center.
- Visitors are charged $10 per vehicle, charged to the guest’s credit card on file, if not paid by visitor.
- Children under 18 must be back at their site or cabin by 10 PM, unless with an adult.
- Children must be supervised in all public areas.
- Visiting hours end at 10 PM.
- Registered guests are responsible for their visitors and any damages.
Guest Safety, Conduct & Liability
Children & Safety
- Children must be supervised in all public areas.
- Children under 18 must be back at their site by 10 PM, unless with an adult.
- Biking, skating, or scooters is not allowed after dark.
- No inflatables or kiddie pools are allowed anywhere in the resort.
- Do not cut through other guests’ sites or landscaping.
- Drive slowly; speed limit is 10 MPH.
Alcohol, Drugs, Fireworks & Firearms
- Alcohol may be consumed at your site only; guests must drink responsibly.
- Underage drinking is strictly prohibited.
- No illegal substances are allowed anywhere on resort property.
- Fireworks, explosives, and firearms are strictly prohibited.• Violations will result in immediate eviction without refund.
Damages, Liability & Removal
- Guests are responsible for all damages caused by themselves, their pets, or their visitors.
- Report any damage or injury to management immediately.
- Management reserves the right to remove guests without refund for policy violations or unsafe behavior.
Video / Camera Surveillance & Media Use
North Trace RV Resort uses on-site video surveillance cameras in common and public areas throughout the property. Recording may occur at any time and is used for safety, security, and property protection. By entering and remaining on the premises, you acknowledge and consent to this monitoring and recording. From time to time, North Trace RV Resort may use drones, as well as take photos and video around the property, for marketing, social media, and other promotional purposes. By entering and staying with us, you grant permission for North Trace RV Resort to use any images, video, or likeness of you or your party that may be incidentally captured, without additional notice or compensation.
Golf Cart & ATV Policy
What is allowed and prohibited?
- Golf carts are allowed.
- All other off-road vehicles must be street-legal and approved by management before use.
What is required if allowed?
- Anyone operating a golf cart or ATV within the park must have a valid driver’s license and proof of insurance.
- Golf carts and ATVs must be insured and registered.
- Guests bringing their own golf cart or personal ATV must:
- Provide proof of insurance.
- Sign a liability waiver releasing North Trace RV Resort from responsibility.
- Pay the $10 personal vehicle fee for the duration of their stay.
- Complete all required paperwork at check-in.
- If you arrive after-hours, you must submit required forms at the Welcome Center before operating any golf cart or ATV on the property.
- Carts and ATVs must have proper lighting after dark.
- Resort speed limit is 10 MPH – drive carefully and watch for children, pedestrians, and pets.
- Failure to follow these rules may result in removal of the vehicle from the property or removal of the guest without refund.
Cabin Policies
These Standards & Expectations apply to customers using Cabins.
Reservation, Check-In, Cancellation & Fees
Check-In & Check-Out
- Check-In: 4 PM – 6 PM
- Check-Out: 11 AM (KEYS MUST BE RETURNED TO ASSOCIATE IN WELCOME CENTER WHEN YOU CHECK OUT)
- Early arrivals or late departures may be available with pre-approval for an additional fee. Please contact the office in advance to make arrangements.
- Please notify the office if you plan to arrive after 6 PM.
Reservation Deposit & Balance
- A $500 refundable damage deposit is required for all Cabin reservations. This deposit is due at check-in.
- Guests are responsible for all damages, missing items, or excessive cleaning needs discovered at checkout.
- Damage deposit refunds are processed within 7–10 business days after departure.
- A minimum three-day stay during holiday weekends: Memorial Day, the 4th of July, and Labor Day.
Pet Fees
- Pets are allowed only in designated pet-friendly Cabins.
- A $50 per day pet fee applies, with a maximum of $300 per pet, per stay.
- Guests are responsible for all pet-related damages or excessive cleaning fees.
